Refund Policy
Please read this Refund Policy carefully before using the Application.
1. Non-Receipt of Payments
The Karo Application does not receive, hold, or process any financial amounts related to sales, purchases, or the provision of services. All payments are conducted directly between the parties concerned, in accordance with the method mutually agreed upon by them.
2. Disclaimer of Application Liability for Refunds
As the Application is not a party to any financial transactions, it cannot issue, process, or guarantee any refund of funds.
3. Refund Requests
In the event of any payment dispute or a request for a refund, the user must contact the seller or service provider directly. The seller or provider is solely responsible for reviewing the request and making a refund decision in accordance with their own internal policies.
4. Responsibility of the Parties
Both the seller/service provider and the user bear full and sole responsibility for all financial arrangements, including but not limited to:
Order value;
Payment method;
Payment schedules; and
Any refunds or compensations, where applicable.
The Application assumes no liability whatsoever for any losses, disputes, or financial claims arising between the parties.
5. Order Cancellations
The ability to cancel an order or service may vary according to the seller's or service provider's policy. The Application does not guarantee the possibility of cancellation or the refund of any amounts in all circumstances.
6. Amendments to This Policy
We reserve the right to amend this Refund Policy at any time. Any modifications shall become effective immediately upon posting the updated version within the Application, and your continued use of the Application shall constitute your acceptance of such amendments.
